Election Services

Why is our Flagship Election Service DirectVote^® the best in the business? Click on the features below to find out.

Customer Service

Trained, experienced staff
17 years of election experience
Professional voter support
Same day customer service follow-up program
Highly rated full service customer care
The understanding of turning it over to a neutral third party vs. in-house
The best postage rates for mailing

Facilities

20,000 square foot new facility including pass card secured production center for printing, mailing, scanning and humidity controlled vault storage of ballots
3,600 square foot racked warehouse for long-term material storage
On-site mailing services
Business contingency/disaster recovery plan
Full Service hospitality facilities for hosting election committee meetings

Technology

Scannable optical and image ballots
Fully backed-up by a world renowned 24/7 managed data center
Design and customization of forms to clients specifications
Field tested reliable, hardened software
.Net Web voting software designed for ease of use, security and capability
Testing
Disability Accessible web ballot (ADA Section 508 – all levels)
More about our data security...

Process

Web and paper ballots controlled and accounted for throughout and after the election
On-going response rate tracking and reporting
No one can vote twice, guaranteed
Audited Election Results
Certified Election Reporting
Perfect integration of paper and web ballots
Guaranteed Accuracy
Document shredding policy (HIPAA Compliant)
Offsite data backup
Monitored voter rating and comment on each election
Inbound mail is stamped, bundled into batches and secured in a vault.

We've also compiled a list of questions you should ask when choosing an election vendor and some frequently asked questions about voting on the web.

There are many kinds of associations and organizations, but most share at least one thing in common — the sensitivity of elections. Survey & Ballot Systems makes it easy for executives/staff of local, national, or international reach to be accountable for all of their important elections every year — whether one or multiple elections are held.

SBS understands that your association/organization is devoting significant resources towards keeping member trust high, while meeting bylaw and statutory requirements (read comments from SBS clients' members). SBS helps manage elections for directors, trustees and officers; merger elections; and referendum votes for governance changes. SBS understands the balance between with security and voter ease of use. In fact, SBS has a proprietary product called DirectVote^® that is simple to use and increases voter participation, delivers detailed timely reports, and lowers costs.

Independent, third party election management has been our specialty since 1990. The world’s top associations and organizations, both large and small, trust Survey & Ballot Systems to plan and manage their elections. SBS has served 138 countries. Additional features of our election services: high customer satisfaction rate of 99%; highly secure data servers and facility (with electronic security, detectors, pass-cards); ADA (section 508) compliancy within online balloting system; and quality control procedures throughout your project.

To better serve you, Survey & Ballot Systems offers an election portfolio that includes: paper-based; web-based; hybrid (paper, fax and web); and onsite.